At loomjoyz, we aim to provide prompt and reliable delivery for all orders. Please review the details of our Shipping Policy to understand how your items will be processed, shipped, and delivered.
Handling Time
- In-Stock Items: Ship within 1-2 business days of receiving your order.
- Handcrafted Items: Processing times vary and typically range between 1-2 weeks, depending on production capacity.
Delivery Time
Estimated delivery times are as follows:
- Standard Shipping: 5 business days on average.
- Overall delivery time is 2-9 business days after shipment.
If there are any unforeseen delays, we will notify you via email.
Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
- Once dispatched, you will receive a shipment notification with tracking information.
Shipping Rates (U.S. Orders)
- Orders Over $23.96: Shipping is 25% of the total order value.
- Orders $23.96 or Less: A flat shipping rate of $5.99 applies.
Sales Tax
- U.S. Tax Rates: A sales tax of 12% will be applied to the total order value, including shipping fees, where applicable.
Shipment Delays
If you do not receive your order within 5 days of receiving the shipping confirmation email, please contact us using the information on our Contact Us page. Provide your name and order number for prompt assistance.
Contact Us
For questions about shipping or delays, feel free to reach out to us at:
- Email: [email protected]
- Phone: +16102458471
Thank you for choosing loomjoyz! We appreciate your understanding and support.